NETGEAR's OnCall 24x7 ProSupport service covers unlimited phone and email-based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR® will ensure that a replacement product is delivered for next-business-day arrival. NETGEAR® recommends the OnCall 24x7 offering as the minimum coverage for customers seeking hardware and software coverage but who do not require on-site maintenance support.

 

Category 1 – Order using PMB0331 or PMB0311-100(US Only) code DGFV338 FS108 FS108P FS116 FS116E FS116P FS726T FS726TP FS728TP FS728TS FS750T2 FS752TS FSM7226RS FSM726 FSM726E FVG318 FVS114 FVS124G FVS318 FVS318G FVS336G FVS338 FVX538 GS105 GS105E GS108 GS108T GS116 GS524T GS716T GS724AT GS724T GS724TR GS724TS GS748AT GS748T JFS516 JFS524 JFS524E JFS524F JGS516 JGS524 JGS524F RND2XXX SRXN3205 WAGL102 WAG102 WAG302 WGL102 WG102 WG103 WG302 WNAP210 WNDAP330 WNDAP350

Category 2 – Order using PMB0332 code FS752TPS FSM7250RS FSM7328PS FSM7328S FSM7352S GS724TP GS724TPS GS748TP GS748TPS GS748TR GS748TS GSM7212 GSM7224 GSM7224R GSM7312 RND4XXX RNDP600E RNDX400E RNDX4XXX

Category 3 – Order using PMB0333 code FSM7352PS GSM7248 GSM7248R GSM7324 GSM7328FS GSM7328S RNDP6XXX RNR4410 RNR4425 RNR4450 RNR4475 RNRX4410 RNRX4420 RNRX4450 WFS709TP

Category 4 - Order using PMB0334 code GSM7352S RN12P0610 RN12P1210 RN12P1220

 

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If you have purchased NETGEAR Business products and would like to discuss how to purchase ProSupport Services please email us at sales@netgear.com.au For customers who have purchased multiple NETGEAR Business products we are offering a range of Complimentary ProSupport Services for the initial product purchased. Please email sales@netgear.com.au or contact the NETGEAR sales team on +61 2 8117 6800 and press option 4 for "Sales Enquiries"

Click here to download ProSupport Service Offerings Data Sheet