NETGEAR offers free 24x7 support on all products. In addition NETGEAR offers a range of warranty service options with different response times in the rare event that your product needs to be repaired or replaced.
For Australia call:
Pre sales support 1300 361 069
Post sales support 1300 361 254
For New Zealand call:
Pre Sales Support: 0800 887 557
Post Sales Support: 0800 174 600